How to Track a UPS Shipment
A UPS tracking number is usually an 18-character code starting with "1Z". You can find it on your receipt, in your email notification or on the shipping label. Enter the number in the tracking box above and press "Track" to see the current status, the facility it is in and the estimated delivery date.
For international shipments UPS offers different service levels such as UPS Worldwide Express, UPS Worldwide Saver and UPS Standard. Each service has a different transit time and price, so comparing rates on Shipbu before creating your shipment can lower your cost.
What Do UPS Tracking Statuses Mean?
The "In Progress" status means your shipment has been registered in the UPS system, "In Transit" means your parcel is moving between distribution hubs, and "Out for Delivery" means the courier is on the way to deliver it. "Delivered" means your shipment has reached the recipient.
International shipments may see short delays due to customs. In that case the tracking screen shows a note such as "In Customs"; if additional documents are required, UPS will contact you.
Frequently Asked Questions
Where can I find my UPS tracking number?
Your tracking number is on your receipt, on the shipping label and in the email notification from UPS or the sender. It is an 18-digit code starting with "1Z".
Why is my UPS shipment not updating?
Newly created shipments may not update for a few hours until they are scanned. Scan frequency also drops on weekends and holidays. If there is no movement after 24 hours, contact the sender.